Refund & Return Policy
Effective Date: 26 August 2026
At BIZIIT ALLIANCE CONSULTANCY PRIVATE LIMITED, we want you to have a smooth shopping experience. If you are not satisfied with your purchase, you may be eligible for a return, replacement, exchange or refund subject to the terms mentioned below.
1. Return Eligibility
Biziit offers a 7-day return window from the date of delivery.
To be eligible for a return, the product must generally meet the following conditions:
The return request must be raised within 7 days of delivery.
The product must be unused and unworn.
The product must be in its original condition.
Original packaging, tags, labels and accessories should be intact.
The product should not have been washed, altered, damaged or misused.
The product should be returned with the original invoice or order details where applicable.
Products that do not meet these conditions may not be accepted for return.
2. Products That May Not Be Eligible for Return
A return may be rejected if:
The product has been worn or used.
The product has been washed or altered.
The product is damaged due to customer handling or misuse.
The original packaging, tags or labels are missing.
The product has been damaged after delivery due to improper use.
The return request is made after the applicable return period.
The product is returned without the required accessories or components.
The product shows signs of wear, stains, odour or other use-related damage.
Certain products may also be excluded from return or exchange where clearly mentioned on the product page.
3. How to Request a Return
To request a return, contact our customer support within 7 days of delivery.
Please provide:
Order number
Customer name
Registered mobile number or email address
Product details
Reason for return
Photographs or videos of the product, if requested
Our team may review the request and provide further instructions regarding the return process.
Email: privatelimitedbiziitallianceco@gmail.com
Phone: +91-7827-445-455
Please do not send a product back to us without receiving return instructions from our team.
4. Return Verification
Once the returned product reaches us, it may be inspected to verify its condition and eligibility.
Approval of a return is subject to the product meeting the applicable return conditions.
If the returned product does not meet the required conditions, we may reject the return and the product may be sent back to the customer.
5. Exchange Policy
Where exchange is available for the purchased product, customers may request an exchange within the applicable 7-day return period.
Exchange requests may be subject to:
Product availability
Size or variant availability
Product condition
Verification of the returned product
If the requested replacement size, variant or product is unavailable, we may offer an alternative resolution, subject to the circumstances.
6. Damaged or Incorrect Product
If you receive a product that is damaged, defective or different from the product ordered, please contact us as soon as possible after delivery.
You may be required to provide clear photographs or videos showing the issue and the product packaging.
After verification, we may provide an appropriate resolution, which may include replacement, exchange, refund or another suitable solution.
Customers should retain the original packaging until the issue has been resolved.
7. Refund Eligibility
If your return is approved and a refund is applicable, the refund will be initiated after the returned product has been received and successfully inspected.
The final refund amount may depend on the applicable order and return conditions.
Refunds may be processed to the original payment method or through another appropriate method, depending on the payment method used and the circumstances of the transaction.
8. Refund Processing Time
Once a refund is approved and initiated, the time required for the amount to appear in your account may vary depending on your bank, card issuer, payment gateway or other financial institution.
Biziit is not responsible for delays caused by banks, payment gateways or other third-party financial institutions after the refund has been initiated.
9. Shipping Charges
Original shipping charges, if any, may not be refundable unless the return is due to an incorrect, damaged or defective product attributable to us.
Where a return is requested for reasons such as change of mind, incorrect size selection or personal preference, applicable return or shipping charges may be deducted or may be payable by the customer, subject to the specific return arrangement.
10. Cash on Delivery Orders
For Cash on Delivery (COD) orders, refund processing may require additional information from the customer to complete the refund through an appropriate payment method.
Our customer support team may contact you for the necessary details after the return has been approved.
11. Cancellation and Return
If you wish to cancel an order, please contact us as soon as possible.
Once an order has been dispatched or delivered, the cancellation process may no longer be available and the request may instead be handled under our applicable return policy.
12. Return Pickup
Where applicable, Biziit or its logistics partner may arrange a return pickup from the delivery address.
Return pickup availability may depend on the customer’s location and logistics serviceability.
If pickup is not available in a particular location, the customer may be provided with alternative return instructions.
13. Multiple Products in One Order
If an order contains multiple products, the return of one product does not automatically mean that all products in the order are eligible for return.
Each returned product may be evaluated separately according to the applicable return conditions.
14. Fraudulent or Abusive Returns
Biziit reserves the right to restrict or refuse return, refund or exchange requests where we reasonably believe that the return policy is being misused, including repeated fraudulent claims, intentional product damage, return of a different product, or other abusive activity.
Any such action will be taken subject to applicable law.
15. Changes to This Refund & Return Policy
We may update or modify this Refund & Return Policy from time to time to reflect changes in our business practices, products, services or applicable legal requirements.
Any updated policy will be published on this page with a revised effective date.
Customers are encouraged to review this policy before making a purchase.
16. Contact Us
For return, refund or exchange-related queries, please contact:
BIZIIT ALLIANCE CONSULTANCY PRIVATE LIMITED
Address: First Floor, Office No. 102, Rishab Shree House, Commercial Complex, Ranjit Nagar, Delhi – 110008, India
Phone: +91-7827-445-455
Email: privatelimitedbiziitallianceco@gmail.com
We will review your request and provide assistance in accordance with the applicable return and refund terms.
17. Policy Acceptance
By placing an order on Biziit.in, you acknowledge that you have read and understood this Refund & Return Policy and agree to the applicable terms stated above.